Services
Managed Services
24×7 operations with published SLAs.
How we approach it
Operations is where trust compounds or evaporates. Follow-the-sun coverage, rehearsed incident response, and continuous hardening — we operate what we build, and publish the SLAs to prove it.
Tools of the trade
- OpenTelemetry
- Grafana
- PagerDuty
- Kubernetes
- Runbooks-as-code
Services offered
Follow-the-sun operations across three time zones
Observability, on-call, and runbooks-as-code
Rehearsed incident response with published post-mortems
Continuous hardening: patching, cost, and capacity reviews
What you get
- 01
Follow-the-sun operations with published SLAs
- 02
Observability, runbooks, and rehearsed incident response
- 03
Continuous hardening, not just keeping the lights on
Mini case study — Cirrus Telecom
Carrier-scale operations
Took over 24×7 operations for a carrier's OSS/BSS estate mid-modernization, publishing SLA numbers from week one rather than after a stabilization period.
99.99%
published, contractual platform availability
Industries served
How we deliver
01
Discover
Two weeks inside your domain. We leave with the problem stated in one sentence.
02
Architect
Systems designed on paper first — reviewed, costed, and stress-tested before a line is written.
03
Build
Weekly shippable increments. Production quality from the first commit.
04
Ship
Progressive rollout with observability, runbooks, and rollback rehearsed.
05
Evolve
We stay through scale — measuring, hardening, compounding.
Adjacent capabilities
